Most leadership teams will tell you they run a Level 10 meeting. In practice, what’s actually happening is a 90-minute mash-up across four tools — the agenda lives in a Google Doc, the Scorecard is in a spreadsheet someone updates five minutes before the meeting, Issues are scattered across Slack threads, and the timer is whatever app the facilitator opened that morning. We call it the L10 in tabs, and it’s everywhere.
The cost shows up in the calendar. According to Asana’s 2024 State of Work Innovation report, executives now waste 5.3 hours a week in unproductive meetings — a 51% jump since 2019. Research from the London School of Economics puts the price tag on it: more than a third of business meetings are unproductive, costing US firms an estimated $259 billion every year. The L10 was designed to fix that exact problem. But when the meeting structure is spread across five tools, the structure barely matters. The connective tissue between weeks falls apart, and by Friday nobody remembers what was decided on Monday.
This post walks through what changes when the L10 lives inside software — Strety, in our case — and how to set it up the first time. We’ve been running our own L10s on Strety for over seven years, so this is less product brochure and more “here’s how we actually do it.” 😊
Table of Contents
- What running an L10 in software actually changes
- How to set up your first L10 in Strety
- The L10 agenda, section by section, in software
- What changes once you’ve been running L10s in software for a while
- Common mistakes to avoid
- Frequently asked questions
- Get started
What running an L10 in software actually changes
The agenda doesn’t change. The seven sections, the 90-minute format, the goal of rating it a 10 — all of that stays exactly as the EOS framework lays out. If you want the full primer on the agenda itself, our complete guide to the Level 10 Meeting covers it section by section.
What changes is everything between meetings. Issues live in a list that anyone can add to during the week, not in someone’s notepad. To-Dos persist between meetings and sync to the project tools your team already works in. Scorecards pull data from the systems where the data actually lives. Cascading messages happen with one click instead of three follow-up Slack DMs that get lost.
The benefit isn’t a prettier meeting. The benefit is that the meeting compounds — week after week, month after month — instead of resetting every Monday.
Heritage Advises, an insurance agency running on EOS, put it like this:
“Our meetings are so much more efficient now. We know exactly what we’re going to talk about and we just follow the order and knock them out. Our leadership meetings are now 45 minutes.” — Heritage Advises Case Study
That’s the shift. From 90 minutes of trying to find the right tab to 45 minutes of actually solving issues.
How to set up your first L10 in Strety
If you’re starting fresh, here’s the sequence we recommend. Plan on about 30 minutes for your first team’s setup.
- Create your team space. Start with the leadership team. Departmental L10s come later, once leadership is in rhythm.
- Add team members and assign roles. Pick a Facilitator and a Scribe. These should be the same two people every week.
- Configure the agenda. The seven L10 sections come pre-built — Segue, Scorecard, Rock review, Headlines, To-Dos, IDS, Conclude — with timers on each. Reorder or adjust section length if you need to.
- Populate the Scorecard. Add 5–15 metrics. Each one needs an owner and a target.
- Add the team’s Rocks for the current quarter. Three to seven priorities, each owned by one person.
- Connect your integrations. Microsoft Teams, Microsoft To Do, Planner, Asana, ClickUp, monday — wire up whatever your team already uses, so To-Dos flow to the right place from day one.
- Schedule the meeting. Same day, same time, every week. This is non-negotiable.
That’s it. Your team is set up to run a real L10 next week. If you want to see exactly what tools come pre-built into the platform, our EOS software tools page walks through them all.
The L10 agenda, section by section, in software
The agenda is the same as it’s always been. What’s worth covering is what each section does once it lives in software, and what setup decisions matter.
Segue (5 minutes)
Personal and professional check-in. The team transitions into the meeting and shares something good from the week.
In software, the Segue is mostly the same as on paper. One thing worth knowing — we let our Segues run a little longer than five minutes at Strety because we’re a remote team and that’s our bonding time. Brian wrote about why the L10 has been our favorite tool for years and goes into how we customize it. The point is: the agenda is yours to adjust. Pure EOS isn’t required.
Scorecard review (5 minutes)
Each owner reports on track or off track. No discussion. Off-track numbers drop to the Issues list for IDS later.
In software, the Scorecard sits live inside the meeting view. Anything off track can be flagged into Issues with one click instead of “remind me to write that down.” When integrations are wired up, the numbers populate automatically — no five-minute scramble before the meeting to get the spreadsheet current.
Rock review (5 minutes)
On track, off track, or done. That’s it. Off-track Rocks become Issues.
The same one-click “drop to Issues” pattern applies here. The Rock review is meant to take five minutes, not fifteen, and software keeps it that way.
Headlines (5 minutes)
Customer and employee headlines. Quick, factual, no debate.
In software, Headlines get stored and searchable. Six months later when you’re trying to remember when a key customer first mentioned a renewal concern, it’s right there in the meeting history.
To-Do list (5 minutes)
Done or not done. No conversation, no explanations. To-Dos that aren’t done either get a new commitment or drop to Issues.
This is where software earns its keep between meetings. To-Dos created in the L10 sync with Microsoft Planner, Microsoft To Do, Asana, ClickUp, and the other tools your team already lives in. Nobody has to open a separate L10 tab to remember what they committed to. Georg Dauterman, President of Valiant Technology, summed it up:
“Every time we can avoid having to manually enter something, we’re getting back seconds and minutes. MSPs, like most businesses, especially service businesses, are games of inches.” — Valiant Technology Case Study
A To-Do that lives in three systems is a To-Do that gets done.
IDS — Identify, Discuss, Solve (60 minutes)
The heart of the meeting. Rank Issues, then work the top ones until they’re solved.
In software, the Issues list is always-on. Anyone on the team can add an Issue during the week — from web, mobile, or right inside Microsoft Teams. By the time the meeting starts, the list is already populated with the real problems, not whatever someone happened to remember that morning.
This is also why the L10 cuts through the noise of the modern workday. Microsoft’s 2025 Work Trend Index found that workers are interrupted every two minutes during core hours by meetings, emails, or pings — 275 disruptions a day. The Issues list is the antidote. Instead of pinging a teammate every time something comes up, you drop it into the list and tackle it at the next L10. The week stays calmer, the meeting stays meatier.
When an Issue is solved, the resulting To-Do gets assigned and dated. If the resolution affects another team, a cascading message goes out with one click. The Issue closes, the To-Do moves to its owner, and the next team’s L10 picks it up automatically.
Conclude (5 minutes)
Cascading messages, To-Do recap, rate the meeting.
In software, the recap email writes itself. Attendees and absentees both get a summary of what was discussed, what was decided, and what’s owed by whom. If someone missed the meeting, they’re not blocked on tracking down the scribe.
What changes once you’ve been running L10s in software for a while
The first month feels mostly like the L10 in tabs, just neater. Around month three, something shifts.
Issues stop disappearing between meetings. To-Dos start carrying real accountability because they’re in the systems people already work in. You start seeing patterns over time — the same issues resurfacing, the same metrics drifting off track, the same Rocks slipping. That pattern recognition is what turns the L10 from a meeting into an operating system.
We’ve also been quietly adding AI into the meeting recently. The AI Assistant in Strety Agendas sits in the background, catches To-Dos people forgot to write down, and captures the actual IDS solution so six months from now you can see what was decided and why. We didn’t want to add transcription for the sake of transcription — we wanted it to support execution discipline. That’s the test we’re holding it to.
Common mistakes to avoid
A few things we see go wrong, both with our own customers and in our own team over the years.
Treating software as a meeting tool only. The L10 is 90 minutes a week. The week between is 167 hours. If the software only earns its keep during the meeting itself, you’re missing the point. Issues, To-Dos, and Scorecards have to live somewhere people actually go between meetings.
Forcing pure EOS when your team isn’t there yet. Not every team needs everyone to have a Rock and a number. We don’t run pure EOS at Strety, and that’s fine. The framework is a starting point, not a religion. Adjust to fit how your team actually works.
Skipping the Scorecard setup because it feels tedious. A blank Scorecard means the five-minute Scorecard review becomes a discussion, which means IDS gets shorter, which means real problems don’t get solved. Spend the upfront time getting the metrics right.
Frequently asked questions
What is Level 10 meeting software? Level 10 meeting software is a tool built around the EOS weekly leadership meeting agenda — Segue, Scorecard, Rock review, Headlines, To-Dos, IDS, and Conclude. It runs the timer, holds the Issues list and Scorecard, captures To-Dos, and keeps everything connected between meetings.
Do you need software to run a Level 10 meeting? No. You can run a Level 10 with a printed agenda and a spreadsheet. But once you have more than one team running L10s, software stops being optional — it’s how you keep To-Dos, Issues, and Scorecards connected without double-entry.
How do I set up a Level 10 meeting in Strety? Create the team space, configure the L10 agenda (the seven sections come pre-built), add your team, populate the Scorecard and Rocks, and start the meeting. The whole setup takes about 30 minutes for your first team.
How long should a Level 10 meeting be? The standard L10 is 90 minutes. Most established teams finish in 60–75 minutes once everyone is in rhythm. Department-level L10s often run 60 minutes.
What’s the IDS process and how does it work in software? IDS stands for Identify, Discuss, Solve. The Issues list holds anything that needs attention. In IDS, you rank Issues and work the top ones — identify the root, discuss it as a team, decide on a To-Do, move on. In software, each resolved Issue can generate a To-Do and cascade to other teams in one click.
What software do EOS Implementers use with their clients? EOS Implementers work in whatever platform their client teams use. The platforms they recommend most often have pre-built L10 agendas, Scorecard and Rock tracking, an Issues list with IDS workflow, and the ability to run multiple teams in one place. Integrations with the client’s existing tool stack matter — Microsoft Teams, calendar, project management.
Do EOS Implementers use Strety with their clients? Yes. Strety became an officially licensed EOS software in January 2025, and our partner program supports Implementers who want to set their clients up on the platform. Implementer-specific features like multi-client management, External Team Spaces for client collaboration, and extended trials are all built around how Implementers actually work.
How is Strety’s L10 different from other EOS software? Strety includes everything you need to run a pure L10 plus integrations into the tools teams already use. To-Dos sync with Microsoft Planner, Asana, ClickUp, and monday. The L10 runs inside Microsoft Teams. We’re an officially licensed EOS Worldwide software, and we built the platform as operators running our own EOS company — so the workflows match how leadership teams actually use these tools day to day.
Get started
The L10 in software earns its keep between meetings. The issues you discuss on Monday actually get solved by Friday, and the To-Dos you commit to don’t evaporate the moment the call ends. ✨
Time for some marketing here 🙂 We built Strety because we wanted to run our own L10s without the tabs. If your leadership team is ready to do the same, start your free 30-day trial — no credit card required — or book a demo and we’ll walk you through the setup ourselves.